How Do I Change My Password?
You may reset your password by using the ; however, you might be asked to sign in with your current Illinois Wesleyan password in order to access this site.
When creating a new password, please make sure it adheres to the following requirements:
- At least 9 characters long
- 1 capital letter
- 1 lowercase letter
- 1 special character (!, $, &)
- Does not include your first or last name, NetID, or any variations of "Ä¢¹½´«Ã½," "Titan," etc.
- Is not a password you have used before
For additional guidance, please feel welcome to view our .
If you are experiencing difficulty with resetting your password, or cannot log in to access our Password Change Tool due to not knowing your current password, the Ä¢¹½´«Ã½ ITS Help Desk would be happy to help you in person or over the phone. Simply visit us on the lower level of The Ames Library, email it@iwu.edu, or call (309) 556-3900 to speak with our Help Desk and get in touch with a technician.
Please note that in order to process your password assistance request, you will be asked to provide the following information:
- A description of your problem
- Your first and last name (as it would be displayed on Banner)
- Your Illinois Wesleyan email address
- A non-Illinois Wesleyan email address
- Contact number
- Valid I.D. (if meeting in person or over Zoom)