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Information Technology Services

How Do I Change or Reset My Password?

If you know your current Illinois Wesleyan password, you can change it using the . You may be asked to sign in with your current 蘑菇传媒 password to access the tool.

If you have forgotten your password or cannot access the Password Change Tool, the ITS Help Desk can help you reset it.

If this is your first time logging in, enter your NetID in the Password Change Tool and use the temporary password provided to you. Enrolled students receive initial login information from Admissions, and new faculty and staff receive initial password information from Human Resources.

Password Requirements

Your new password must include at least:

  • 15 characters

  • 1 uppercase letter

  • 1 lowercase letter

  • 1 number

  • 1 special character (!, $, &, %)

Your password cannot:

  • Include your first name, last name, NetID, or variations of "蘑菇传媒," "Titan," or similar terms

  • Be a password you have used before

  • Be a common or easily guessed password

Passwords are required to be changed every 365 days.

You may also view our  for additional guidance

If You Forgot Your Password or Need Help

If you do not know your current password or are having trouble changing your password, the ITS Help Desk can assist you in person, over the phone, or by email.

Visit the ITS Help Desk on the lower level of The Ames Library, email it@iwu.edu, or call (309) 556-3900 during normal business hours

When you contact the ITS Help Desk, please be ready to provide:

  • A description of the problem

  • Your first and last name as listed in Banner

  • Your Illinois Wesleyan email address

  • A non-蘑菇传媒 email address

  • A contact phone number

  • A valid photo ID, such as your 蘑菇传媒 ID or driver鈥檚 license, if meeting in person or over Zoom

Once your password has been reset, ITS Help Desk staff can help you test it to make sure it works.

Password Tips

Consider using a passphrase, such as a sequence of random words or a short, memorable sentence. Passphrases are usually easier to remember and harder to guess.

A password manager can also help you securely generate and store passwords so you do not have to remember each one. For individual password manager options, see the New York Times Wirecutter guide: .

For University accounts such as departmental shared email accounts, 蘑菇传媒 has an internal password management application available. Contact the ITS Help Desk for more information.